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Careers

If you are interested in a career at Weatherdon please get in touch. You can send your cover letter and resume to us at careers@weatherdon.com.au

Current Vacancies

Customer Service Representative, Inbound/ Outbound Sales

Proudly in our 46th year, Weatherdon are suppliers of a wide range of products to the hotel, hospitality and office markets.

Our mid-sized office is located in St Leonards, conveniently close to public transport, and our warehouse and onsite showroom are located together in Botany.

We are seeking an energetic, well-organised and driven individual to provide assistance to our Customer Service and Sales Teams and drive inbound and outbound sales from our St Leonards Head Office.

Main Duties:

Provide daily assistance in order processing and customer service including, but not limited to:
- Help answering incoming calls
- Problem solving to investigate and resolve customer enquiries
- Communicating outcomes direct to customers via phone or email
- Working to support our relevant sales account managers
- Daily interaction and communication with all departments of our business to resolve challenges and ensure successful delivery outcomes
- Assist in maintaining accurate product and customer databases
- General administration duties as directed


Drive inbound and outbound sales through:

- Direct phone and email contact
- Generating quotes for projects, new builds and daily enquiries
- Assistance reviewing customer websites to ensure that the sites represent our products accurately
- Assistance reviewing and updating customer catalogues


To be successful in this role you will have:

- Minimum 2 years experience in a sales or customer service-based role
- Professional telephone manner with exceptional oral and written communication skills
- Good organisational skills and a high level of attention to detail
- Computer literacy with an aptitude for understanding systems and processes
- Strong IT skills, experience with SAP Business One favourable (full training will be provided)
- A strong command of Microsoft Office Suite - intermediate level Microsoft Excel skills required
- Unrestricted right to live and work in Australia



Sales Representative - Melbourne

We seek an experienced and enthusiastic Melbourne-based sales representative with demonstrated success in sourcing new business as well as effectively building on current relationships. Your career background of selling into the accommodation industry (hotels, serviced apartments, motels etc) would be highly preferred.

The successful candidate will need a strong understanding of the service-oriented and customer-centric standards expected in the hospitality industry. You will be polished and personable; confident meeting General Managers or Executive Housekeepers of 4 and 5-star city hotels and equally so with owner-operated hospitality and other accommodation establishments in your designated area. The ability to leverage relationships and build rapport with key decision makers and business influencers while working autonomous is fundamental to the success of this role.

Skills Required:

- proven selling and negotiation skills
- ability to build strong customer relationships with a view to create value for customers
- functional knowledge across marketing, sales, distribution and customer facing businesses
- confident, self-motivated and adaptable
- high attention to detail and reporting skills with a focus on developing insights
- proficient computer skills and strong Microsoft Office experience
- ability to travel / regular interstate visits


Accountabilities:

- high level of customer face-to-face contact
- maintaining relationships with clients
- develop relationships with new clients on various levels
- analysing your customers' needs and contracts
- participate in trade shows as required
- be an active participant in a national team

Current drivers licence and a reliable, well-maintained car are a mandatory requirement for this role.

We offer a competitive base salary + superannuation + car allowance + commission structure.



Procurement/Category Manager - Sydney

The role of Procurement / Category Manager is based in our Head Office in St Leonards. Our warehouse and product showroom is based in Botany.

The successful candidate will need a strong understanding of the service-oriented and customer-centric standards expected in the hospitality industry. You will be polished and personable; confident meeting General Managers or Executive Housekeepers of 4 and 5-star city hotels and equally so with owner-operated hospitality and other accommodation establishments in your designated area. The ability to leverage relationships and build rapport with key decision makers and business influencers while working autonomous is fundamental to the success of this role

Responsibilities of the role:

- Identify and manage commercial, contractual, operational, financial, ethical, reputational and supply chain risks to minimise negative impacts on objectives

- Executing category plans and/or sourcing strategies to optimise business outcomes and meet customers needs and expectations

- Develop and implement range plans that are on trend and meet the customers expectations and business growth plans

- Manage the range across the lifecycle of each of the products

- Plan and manage the inventory levels of both locally and internationally sourced products to meet the sales objectives, whilst also balancing the open to buy financial requirements

- Maintaining strong supplier relationships, with regular review of service level standards and lead regular negotiations to deliver better outcomes

- Provide expert advice to the team on all aspects of procurement to encourage innovative practices and support delivery of business objectives

- Actively participate in cross-functional working groups to achieve a high level of performance, integration and consistency in procurement and contract management

- Regular reporting on procurement and inventory to internal stakeholders

Requirements of the role:

- A background in procurement (minimum 5 years)

- Working at a fast pace, easy going, agile mindset and outcome driven

- Proven experience in negotiating pricing, delivery timeframes and purchasing

- A thorough understanding of warehouse and logistics operations including receiving and dispatching goods, transport coordination and maintaining appropriate inventory levels

- Excellent presentations skills, oral and written communication skills

- Highly proficient in MS Suite, with a strong working knowledge of an ERP and also of a Business Intelligence software product

- Strong IT and keyboard skills